Exceptional Customer Service for Your Steel Structure buildings

At HENGON brand our Customer service Center is staffed with highly-qualified, experienced representatives who are available to respond to any steel structure buildings and prefab house inquiry. We strive to exceed our customers` expectations by providing timely, thorough and accurate assistance to their service needs.


Each team member is equipped with ongoing technical and business skills training, and is empowered and committed to providing fast, friendly and knowledgeable customer care.

01

Customer Service

  • All complaints will be solved within 24 hours

  • 10 years experienced consulting team provides project communication and suggestion

  • The after-sales team will follow up on the installation process to ensure it is completed successfully

  • Warmly welcome to do factory inspection anytime

02

Design Support

  • Professional design team provides technical support, offering cost-effective and practical structural design solutions

  • The engineering team will provide a detailed goods list, installation guide drawings and video

  • One-stop installation service: We offer China’s best installation team for fast project installation. (However, To save costs, we recommend sending a supervising engineer and using your local installation team.)

03

Warranty

  • 100%

    100% quality inspection before shipping ensures no installation issues on-site

  • 50

    We guarantee our steel building will last at least 50 years under normal conditions

  • 1

    We will resolve any quality or quantity issues for free within 1 year